News Flash

City of Webster Groves Spotlights

Posted on: September 7, 2022

Flood Resources

Picture of flooded area in Webster Groves

Overall Resources


  • Notices of interest had to be sent to SEMA by September 23, 2022. The City of Webster Groves sent two separate NOIs – one for substantially damaged properties and one for the other less damaged properties. These are simply notices of interest –the City has not made a final decision on a path forward. All of the properties are single-family residential. The amounts listed in the attached budget estimates are total amounts for the buyout process, not the City’s cost. The City would have to pay for 25% of the properties and all of the closing, title, demo, etc. costs. Once the City hears from both SEMA and FEMA, the City would then make a final determination on the affordability of the buyouts and considerations for the land use. The buyout decision not only has a great impact on the affected residents but also the larger community and the City’s overall budget. We are investigating all of the possibilities at this time and giving careful consideration to the options.  
  • As residents continue to recover from the flooding, the City has received a number of questions regarding buyouts, working with FEMA and what sort of financial support is available. This Flood FAQ document outlines what is covered under the FEMA Disaster Declaration and how a buyout could work and what the cost would be to the City. 
  • The U.S. Small Business Administration has low-interest federal disaster loans available to Missouri businesses and residents as a result of President Biden’s major disaster declaration. Disaster loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. Homeowners and renters are eligible for up to $40,000 to repair or replace damaged or destroyed personal property. Interest rates can be as low as 2.935 percent for businesses, 1.875 percent for private nonprofit organizations and 1.688 percent for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by SBA and are based on each applicant’s financial condition. You can read more on their fact sheet.
  • Federal disaster recovery specialists will be available this week in a temporary FEMA office at the Hazelwood Civic Center to help St. Louis-area residents obtain recovery assistance following the recent flash floods. The temporary Federal Emergency Management Agency office opens at 2 p.m. Monday at 8969 Dunn Road and will stay open until 7 p.m. The office will operate 8 a.m. through 7 p.m. Tuesday through Friday. Visit this link to learn more.
  • A small business recovery center is located at Urban League of St. Louis, 1408 N. Kingshighway Blvd, 
  • Congresswoman Bush has pulled together this informational resource guidebook for residents to navigate the FEMA process.
  • Those impacted by the recent flash flooding in the St. Louis area can now submit a Disaster Intake form from United Way - whether you have major or minor damage, fill out the form or call 211 or 1-800-427-4626. :
  • People’s Community Action Corporation (PCAC)
    • Food - David Swingler- 314.305.9290
    • Energy Assistance - Monica Stewar- 314-367-7848
  • Red Cross- 314.516.2800
  • Community Action Agency of St. Louis County (CAASTL)- 314.863.0015
  • Salvation Army - Emergency Disaster Services- 314.535.0057
  • The Insurance Information Institute lists contacts for insurance claims departments online
    1. Please visit to request a flood inspection from the Planning & Development Department so you can work with your insurance agent to make repairs with the proper permits.
  • Companies like ServPro, Woodard and The Flood Team provide flood recovery services.
  • U-Haul: Eight U-Haul locations will offer up to 30 days of free storage for people impacted by flash flooding Tuesday in the St. Louis region. Contact one of the locations for more information.



  • St. Louis County has a shelter set-up at the James J. Eagan Civic Center, 1 James J. Eagan Dr., Florissant, MO 63033.



  • Webster Rock Hill Ministries, 314-961-5082 for food and other resources.
  • St. Louis Area Foodbank, which is accessible online, has locations throughout St. Louis and St. Charles County.


  • To report power outages and downed lines to Ameren, call 800-552-7583.
  • To report suspected gas leaks to Spire, call 800-887-4173 or dial 9-1-1.
  • To report non-emergency sewer issues to Metropolitan St. Louis Sewer District, call 866-281-5737. Emergency repair requests can be reported to 314-768-6260
  • Ameren Missouri is voluntarily suspending disconnects for non-payment in affected areas through Labor Day. They are also working closely with community service partners to expand access to our $1M Clean Slate energy assistance program to impacted customers. These items are in addition to the $25,000 donation that Ameren recently made to the Red Crossto assist with flood relief efforts.
    • Expanded assistance is available for eligible customers through their Clean Slate program. They have made the following adjustments to help families impacted by the recent flooding:
      • The 10% down payment requirement is waived for customers impacted by the flood.
      • Those affected are still eligible for assistance even if they have previously received Clean Slate funding.
      • We are adjusting the income eligibility requirement on a case-by-case basis, raising it from 300% to 400% of the federal poverty level in some instances.
      • Temporary Suspension of Disconnections:
        • This includes customers in areas hit hardest by the flooding damage, including but not limited to St. Charles, West St. Louis County, North St. Louis City, North St. Louis County, and Affton.
        • They will also make exceptions on a case-by-case basis in other areas that may have single customers affected by flooding.

Volunteer to help

  • St. Louis Area Foodbank has a number of food distribution events scheduled. Visit their website to learn how to donate or volunteer to help.
  • A number of pet shelters and rescues were flooded. Visit this link to learn how to help and what items are needed.

If you have additional resources or would like to suggest any edits, please e-mail

Flood Damage Permit Requests:

Property owners and residents with flood-damaged buildings should fill out this form for repair and reconstruction permits

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